A large and growing trove of patient, clinical, and organizational data is collected as a part of the “Help Desk” program at Durham’s Lincoln Community Health Center. Help Desk is a group of student volunteers who connect with patients over the phone and help them navigate to community resources (like food assistance programs, legal aid, or employment centers). Data-driven approaches to identifying service gaps, understanding the patient population, and uncovering unseen trends are important for improving patient health and advocating for the necessity of these resources. Disparities in food security, economic stability, education, neighborhood and physical environment, community and social context, and access to the healthcare system are crucial social determinants of health, which studies indicate account for nearly 70% of all health outcomes.